Privacy Policy
Privacy Policy
Last Updated: January 13, 2024
Welcome to Mind. Strong. Live. Free. This Privacy Policy outlines how your personal information is collected, used, and protected by Mind. Strong. Live. Free. Wellness (“we,” “us,” or “our”) through our website mindstrong.health and associated services.
1.0 Information We Collect
1.1 Contact Form
When you submit information through our contact form, we collect details about your situation to better understand your needs. We do not sell your information to any other corporate or entity.
1.2 Analytics
We use Google Analytics 4 (GA4) to collect information about your use of our website for statistical analysis and improvement of our services.
1.3 Cookies and Tracking Technologies
We use standard cookies that are valid for 30 days. Users have the option to turn off cookies through their browser settings. Please refer to your browser’s help section for instructions on how to manage cookie preferences.
2.0 Confidentiality
All information collected, including that submitted through the Consent & Intake Form, is kept confidential. Therapist Shani Ellis-Alman, a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers, adheres to professional standards and regulations.
3.0 Purpose of Information
4.0 Third-Party Links
Our only third-party link is to our Jane App booking page, used for managing client bookings and patient management.
5.0 Data Retention
Standard website data is retained for 30 days.
6.0 Security Measures
7.0 Changes to the Privacy Policy
We reserve the right to update or change the privacy policy. Users will be notified of any changes on this page. If you have any questions or concerns about our Privacy Policy, please contact us at info@mindstrong.health.ca.
8.0 Questions or Concerns?
If you have questions or want to make a complaint about our privacy practices, please contact: Shani Ellis-Alman, Owner of Mind.Strong.Live.Free at: info@mindstrong.health.ca.
You also have the right to complain to the Information and Privacy Commissioner of Ontario at the address below if you have concerns about our privacy practices or how your personal health information has been handled:
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario, M4W 1A8
Telephone: Toronto Area (416/local 905): (416) 326-3333
Long Distance: 1 (800) 387-0073 (within Ontario)
TDD/TTY: (416) 325-7539 FAX: (416) 325-9195